Interview recording
To ensure fairness and accountability, Evidenced records and/or transcribes interviews conducted on the platform. These recordings are visible to the interviewer(s) who conducted the interview, and selected hiring managers at the interviewing company to provide oversight and ensure the process was conducted fairly.
Interview recording & transcription allows interviewers to focus on the candidate, and spend less time taking notes and transcribing manually, meaning that candidates are given the interviewer’s full attention for the best possible interview experience.
How AI is used (when enabled)
Evidenced provides AI features to help interviewers capture and review evidence from the interview. Specifically, AI is used to:
Detect which question is being asked and bookmark that point in the recording, so interviewers can quickly revisit it afterwards.
Take notes and summarise what was said in response to each question.
Link statements to questions, with timestamps back to the transcript so interviewers are reviewing evidence rather than relying on memory.
Summarise interviewer observations across interviews to support debriefs and candidate feedback.
AI does not make hiring decisions. It does not score candidates, rank them, or recommend whether to progress or reject. Every rating on a scorecard is entered by a human interviewer, and every hiring decision is made by your hiring team. AI outputs are always shown alongside the underlying transcript and recording so interviewers can check them against the source, and interviewers can edit or disregard AI-generated notes at any time.
This means there is no solely automated decision-making about candidates within Evidenced. The purpose of the AI is to give every candidate a more consistent, evidence-based assessment, and to reduce the influence of interviewer memory and gut-feel on the outcome.
A candidate who opts out of recording and transcription also opts out of AI assistance, as the AI features depend on the transcript.
If you're not sure whether AI features are enabled for your company, contact your Evidenced admin or support@evidenced.app.
Model training and data use
Candidate and interviewer data processed by Evidenced's AI features (recordings, transcripts, AI-generated notes and summaries) is used solely to deliver those features to your organisation. It is not used to train, fine-tune or improve AI models, either by Evidenced or by our AI providers.
Your data is processed for your interviews only and is never combined with other customers' data. Our AI providers act as sub-processors under our Data Processing Agreement, and a list of sub-processors is available in our privacy policy.
Consent for recording, transcription & AI assistance
It's your responsibility to notify the candidate in advance of their interview that the call will be recorded and/or transcribed, and that they'll have the opportunity to opt-out in Evidenced before they join the call should they wish to. If your company has AI features enabled, you must also tell the candidate that AI will be used to support the interviewer.
Notifying candidates
When recording, transcription or AI features are enabled for your interviews, it's your responsibility to notify candidates in advance. We strongly recommend adding a short declaration to your interview invitations explaining what will be used and that candidates can opt out when they join the call.
Below are examples you can use as a basis for your declaration to add to your candidate invite emails. Use the version that matches your company's setup and ensure it is accurate before sending:
Recording & transcription, AI features enabled:
"We will be using Evidenced to record and transcribe the interview, and to take AI-assisted notes from the transcript. This allows our interviewers to give you their full attention and assess every candidate consistently against the same criteria. AI does not score you or make any hiring decision and all decisions are made by our interviewers. If you do not wish to be recorded and transcribed, you will have the option to opt-out when joining the call. Opting out will have no impact on your application or any hiring decision. You can read more about this here."
Transcription only, AI features enabled:
"We will be using Evidenced to transcribe the interview, and to take AI-assisted notes from the transcript. This allows our interviewers to give you their full attention and assess every candidate consistently against the same criteria. AI does not score you or make any hiring decision – all decisions are made by our interviewers. If you do not wish to be transcribed, you will have the option to opt-out when joining the call. Opting out will have no impact on your application or any hiring decision. You can read more about this here."
Recording & transcription, AI features not enabled:
"We will be using Evidenced to record and transcribe the interview. Evidenced allows our interviewers to take fewer notes and ensure fairness in the interview process. If you do not wish to be recorded and transcribed, you will have the option to opt-out when joining the call. Opting out will have no impact on your application or any hiring decision. You can read more about this here."
Transcription only, AI features not enabled:
"We will be using Evidenced to transcribe the interview. Evidenced allows our interviewers to take fewer notes and ensure fairness in the interview process. If you do not wish to be transcribed, you will have the option to opt-out when joining the call. Opting out will have no impact on your application or any hiring decision. You can read more about this here."
Before every interview, candidates are informed that the interview will be recorded and/or transcribed (and, where enabled, that AI is used to support the interviewer) and are given the option to opt-out:
During the interview, a recording/transcribing indicator is visible at all times:
Candidates can revoke consent at any point up until the end of the interview by leaving the interview and choosing for the interview not to be recorded.
Data retention
To ensure fairness and accountability is maintained, interview recordings are stored indefinitely as the default policy. Evidenced can apply a custom retention policy for customers upon request.
Subject access requests & right to be forgotten
Candidates can request a copy of their data and for it to be deleted from the Evidenced platform at any time. Any request by a candidate will be completed within 28 days of the request being received. Deletion results in all the Personal Identifiable Information (PII) being removed from the platform. Non-PII data is retained to ensure your account insights remain accurate.
If you receive a subject access or deletion request from a candidate, simply forward it to privacy@evidenced.app and we will process it within 28 days of receipt.